Privacy Policy
Last Updated: September 19, 2026
Quick Privacy Summary (For Parents)
- ✓We collect only what's needed to support your potty training journey
- ✓We never sell your data and do not use advertising trackers
- ✓Your child's information is provided by you and used only inside this app
- ✓We use privacy-friendly analytics that do not track you across the internet
- ✓You can access, export, or delete your data at any time
- ✓We use industry-standard security to protect your information
Full details are below.
Your Privacy Matters
At Potty Training Pro, we understand that as a parent, you're trusting us with sensitive information about your family. We take that responsibility seriously and are committed to protecting your privacy and your child's information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Account Information
- Email address (required for account creation)
- Password (encrypted and never stored in plain text)
- Parent name (optional)
- Profile photo (optional)
Child Information
- Child's first name only (we never ask for last names)
- Age (years and months)
- Gender (for personalized guidance)
- Potty training start date
- Training goals you set
Usage Information
- Potty training logs (successes, accidents, notes)
- Progress tracking data
- Aggregated usage data such as pages visited and features used (not linked to individual users)
- Chat conversations with our AI assistant (Nicole)
- General device and browser type (e.g., mobile vs desktop), collected in an anonymized, non-identifying manner
How We Use Your Information
We will NEVER sell your data. Your information is used solely to provide you with the best potty training support possible.
- Provide personalized potty training guidance and tips
- Track your child's progress and celebrate milestones
- Send you helpful reminders and encouragement (only if you opt-in)
- Improve our app features and user experience
- Respond to your support requests
- Process premium subscription payments (via Stripe)
- Prevent fraud and ensure account security
Who We Share Information With
We share your information only when absolutely necessary:
- Service Providers: Stripe (payment processing), email services (Resend), and hosting infrastructure
- AI Services: OpenAI for our Nicole chat assistant (conversations are not used to train their models)
- Legal Requirements: If required by law, court order, or to protect rights and safety
- With Your Consent: Any other sharing will only occur with your explicit permission
We do NOT: Share your data with advertisers, sell your information to third parties, or use your child's information for marketing purposes.
How We Protect Your Data
- Encryption: All data transmitted to and from our app is encrypted using SSL/TLS
- Password Security: Passwords are hashed using industry-standard argon2 encryption
- Secure Database: Data stored in secure, encrypted PostgreSQL databases
- Access Controls: Strict limits on who can access user data internally
- Regular Security Audits: Ongoing monitoring for vulnerabilities
Your Privacy Rights
You have complete control over your data:
- Access: Request a copy of all data we have about you
- Update: Correct or update your information at any time
- Delete: Request complete deletion of your account and all associated data
- Export: Download your potty training logs and progress data
- Opt-Out: Unsubscribe from emails or disable chat features
To exercise these rights, contact us at privacy@pottytrainingpro.com
Children's Privacy (COPPA Compliance)
Our app is designed for parents, not children. We do not knowingly collect information directly from children under 13.
Parents provide limited information about their child (first name, age, gender) solely for the purpose of tracking potty training progress. This information is stored securely and used only to provide personalized guidance to the parent.
Parents may review, modify, or request deletion of their child's information at any time through account settings or by contacting us.
Email Communications
We send two types of emails:
- Essential Emails: Account confirmations, password resets, critical updates (you cannot opt-out)
- Marketing Emails: Tips, encouragement, product updates (opt-in during signup, unsubscribe anytime)
Cookies & Tracking
We use minimal cookies necessary for the app to function:
- Authentication Cookies: Keep you logged in securely
- Session Cookies: Remember your preferences during your visit
- Analytics: Privacy-friendly analytics used solely to understand overall app usage and improve features. These analytics do not use advertising cookies, do not identify individual users, and do not track activity across other websites.
We do NOT use third-party advertising cookies or tracking pixels.
Data Retention
- Account data retained while your account is active
- 30-day grace period after account deletion (in case of accidental deletion)
- After 30 days, all personal data is permanently deleted
- Anonymized usage statistics may be retained for product improvement
International Users
If you access our app from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located. By using our app, you consent to this transfer.
Where required, we rely on appropriate safeguards such as standard contractual clauses to protect international data transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice in the app. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy or how we handle your data?
Email: privacy@pottytrainingpro.com
Support: Contact Form
Mail: Potty Training Pro Privacy Team [Address to be added]